Powell's
Powell's Reviews
Comment: When Powell is a buyer, more often than not it is the sole buyer for a given title. Even so, they offer a fair price in consideration of what the book would otherwise sell for. I ship a few hundred pounds of book a week to online vendors, and Powell is the third largest purchaser by volume. However, they are pretty slow to process buys and pay. But I've never had any issue with them paying (eventually).
Comment: I see a lot of negative feedback for this company, but I've had a really good experience. It does take them a little bit to check your buybacks, but I haven't had much if anything not accepted or given the full quote they provided. They don't buy a lot of books, but the ones they do many others don't buy them.
Comment: I have experienced some challenges with the expiration of my cart on the website. Each time I log in, I find that I need to re-scan books that I have previously entered, only to discover that some of those titles are no longer accepted. This process could benefit from an improvement in efficiency to enhance the overall user experience. Thank you for considering this feedback.
Comment: Powell's just simply ripped me off as a bookseller I am a bookseller. Powell's just simply ripped me off on my last buyback orders. After receiving my books they kept my packages at the facility for more than 2 weeks. After that, I received much less than estimated. According to them, some of my books have disappeared from the package miraculously..... Very bad communication. They do not respond to emails at all.
Comment: They claimed the book I sold was a library book, it wasn't. They also never notified me about the situation. Do not trust them.
Comment: Ever since the redesigned buyback site opened up, Powell's has been easy to work with. They don't pay a ton, but for decent general stock, their buyback prices are on par with what many used bookstores would pay in this deflated market. Once in a blue moon they will mistakenly classify a budget publication or university press book (w/ no jacket price) as a book club edition, however their (very good) customer support has always done the right thing if I've complained.
Comment: They take so much of what they offer They were offering me $38 but then it went to $25 when I chose paypal. Sorry but that is alot. They got half the books I sold for free.
Comment: While I can't say I was super-impressed with their capability, it was so much better than most of the other vendors I've tried. I've had bad enough experiences that I'm pretty convinced most of these operations are just short of being scams, but Powell's seems more legit.
Comment: Prepare to wait a month for payment
Comment: Finally Powells has updated their online buying module and they have addressed most of the complaints that I & I'm sure many others have voiced over the years. There are still a couple of bugs having to do with printing out labels, but overall much much better. Too bad that now they are paying nothing for books - I inputted 67 books and they accepted 17 and most were under a dollar! Many were 88 cents! So unfortunately after really looking forward to them having a user-friendly site, they are not worth my time, energy and gasoline to bother with. Hoping they can find a way to pay more $ in the future!