Books-A-Million

Books-A-Million logo
(4)
Established date:
1917
Listed on BookScouter since:
2020
Books-A-Million, Inc. is a leading book retailer headquartered in Birmingham, Alabama, with over 260 stores across 32 states and the District of Columbia. It started as a small newsstand in Florence, Alabama, in 1917 and has grown to become the second-largest bookseller in the country. It also operates a book wholesale and distribution subsidiary called American Wholesale Book Company and a few other ventures. Books-A-Million stores offer a wide range of products and services for book lovers: books, magazines, bargain books, collectibles, toys, technology, gifts, etc. It also features "Joe Muggs" cafés, where customers can enjoy coffee and espresso drinks while browsing the shelves. Books-A-Million also hosts events, book clubs, and author signings to create a community of readers and enthusiasts.
Shipping Information
All orders have a 24-48 business hour processing time, including Next-Day Air shipments. This does not include weekend days or holidays. Standard Shipping 3 to 5 business days Express Shipping 2 to 3 business days Next-Day Air Shipping 1 to 2 business days Shipping fees apply accordingly.
Note: We calculate the star rating based on the reviews and scores the vendor has received over the last 2 years.
Trust Check Passed (February 12, 2025)
No recent complaints received by BookScouter for this store
Current positive reviews found on third-party review sites
Responded within 24 hours to customer service inquiry

Books-A-Million Reviews

Jan 02, 2025

Comment: Here is the scam. They say the book is available, but they dont have it. You order it and then they order it from the distributor. 1000' of negative reviews not getting their books in a timely manner. If you want the book fast, order from Amazon

Jul 10, 2023

Comment: I've ordered from here twice and not a single problem has happened

Jul 10, 2023

Comment: Have ordered multiple times from Books-A-Million and I continue to receive outstanding service from this company! I highly recommend.

Jul 10, 2023

Comment: Took forever for the books to even get shipped, despite the claim of 3-5 day delivery (which wasn't free even)...Terrible customer service, they never really answer a question just quote the company line and link their email to a different website like, you don't even know who you work for? Unbelievable.

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Books-A-Million Contact Info
Address:
402 Industrial Lane, Birmingham, AL 35211, USA
Phone:
(800) 201-3550
Books-A-Million logo